Clear cache from third-party apps
App cache is similar to browser cache. It's small bits of information stored to speed up your experience using an app. However, there may be times when an app suddenly closes or stops responding all together. Problems with cached data could be the culprit.
Clearing cache is a quick and easy way to free up space and (hopefully) fix a misbehaving app. Clearing app cache will not delete app data like account information.
Here's how to clear app cache:
1. Go to the Settings menu on your device.
2. Tap Storage.
3. Tap Internal Storage under Device Storage.
4. Tap Cached data.
5. Tap OK when a dialog box appears asking if you're sure you want to clear all app cache.
Clearing app cache will not delete app data like account information. App data, like account information, can be deleted from the same menu - proceed with caution if you decide to do so.
Note: Phones without SD card storage will not be given a choice to select between internal storage or SD card as shown in the above screenshots.
How often you should clear cache
You may find it helpful to clear cache periodically, but a regular cache clearing schedule isn't required. If you find you're routinely clearing cache to free up space, you may consider removing unused apps or archiving stored video and photos in the cloud. Installing a high volume microSD card is another option to address phone storage needs.